How to get the best performance out of your battery - Bamboo and Carbon series
There are two main factors that will get you the best battery life:
1. There is a sweet spot on the board for best efficiency. To achieve the maximum range out of your battery its best to ride in full speed mode on the remote and only accelerate to 30-50% and hold this speed. This will still allow the board to travel fast (25km’s/hr) without putting a large current through the electrical setup. To slow down you can then just go to neutral mode on the remote and carve to control speed and only use the brake function if really needed. Maintaining a speed is the best way to achieve the biggest range during your session. If you use the trigger in a heavy motion such as pulling all the way in just to get up to a medium speed and constantly using the brake function this will reduce battery life. Also if you use 'slow speed mode' and pull the trigger all the way in this uses the same amount of current as the 'full speed mode' and will drain the battery faster (refer to your manual on how to switch between modes).
2. Board maintenance is crucial to good battery life. In particular check that bearings are clean and rolling freely and if your wheels are getting warn rotate or replace them.
How to clean/change the wheel bearings and rotate wheels - Bamboo and Carbon series
How to keep your board riding quiet and general maintenance tips – Bamboo and Carbon series
Check your bearings every 4 weeks to see if they are spinning freely and quiet including the drive gear/wheel. Check all screws are tight (not too tight) throughout the board (wheel nuts, motor bracket, belt cover etc). Rotate all your wheels every so often so the wear is even over the whole board. Always keep the battery near full charge. Clean all parts (except the deck) with a damp cloth then wipe with a dry cloth.
For maintenance guidelines for the Carbon Street board please see this video.
For maintenance guidelines for the Carbon AT board please see this video.
Best Terrain for the Evolve boards – Bamboo series and Carbon Street
The carbon street and bamboo street boards are best on roads/footpaths that are smooth, the smoother the surface the better the ride! The carbon AT and bamboo AT are best for poor quality roads/footpaths however they can also handle/carve smoother surfaces very well.
Charging the battery and storage – Bamboo and Carbon series
When charging the battery, firstly insert the charger into the battery box, then insert into the mains power in the wall. Once the battery is charged the battery charger will stop charging then its best to unplug the charger from the battery. Note - You should always keep an eye on the battery charging to make sure its charging as it should be. If you think its been charging too long however it still shows red on the charger you should unplug the charger form the board and wall unit, then reconnect the charger to the board to see if the charger continues to charge or not. Try to keep the battery close to full charge when not in use and store in a room temperature environment. Do not store in a hot car or similar.
How to tighten or loosen your drive belt - Bamboo series
3 flashes (must pull trigger firstly then wait two seconds for it to flash quickly) = motor or controller connection problem. See our drive wheel is not spinning video and if the problem persists contact us at firstname.lastname@example.org
My board has completely stopped and the drive wheel is not spinning or seems stuck - please check each of the following steps
Is the lamp on the battery flashing 8 times? If so the battery is flat and the board needs to be charged.
Is the battery indicator light on the remote flickering red? If so replace the batteries.
Is the green light flashing on the remote? If so it needs to be paired with the board by pressing the reverse button once.
Is the green light on the remote off? If so there may be a connection problem. Please refer to our connection video for further instruction on how to fix the issue.